Thank you — your application was submitted.

Your application details have been sent to your selected Retail Electric Provider. Some applications are approved immediately; others require a deposit, identity verification, phone verification, or a brief provider review before service can be finalized.

Deposit waiver options

If a deposit is required, the following waiver options may be available. Contact Gexa Energy or Frontier Utilities directly for provider-specific requirements and help with an option.

Letter of Credit

Ask your previous electric provider for a Utility Credit History Letter showing no more than one late payment in the last 12 months. The letter should include your name, service address, service dates when applicable, and payment-history status. Include your enrollment confirmation email or letter and have the documents emailed to lettersofcredit@gexaenergy.com, preferably directly from your provider. Requests are typically reviewed within 24–48 hours after receipt and approval.

Senior 65+

Provide a copy of the front and back of your valid driver's license and your most recent electric bill showing the account is not past due. Include your enrollment confirmation email or letter and email all documentation to lettersofcredit@gexaenergy.com. Requests are typically reviewed within 24–48 hours after receipt and approval.

Victims of Family Violence

Complete the Victim of Family Violence Form and have it certified by an approved entity, such as a family violence center, medical professional, law-enforcement agency, or attorney's office. Include your enrollment confirmation email or letter and email all documents to lettersofcredit@gexaenergy.com. Requests are typically reviewed within 24–48 hours after the required documentation is received and approved.

What we’re doing now

Recording your application and provider confirmation details.
Sending the enrollment request to your selected electric provider.
Tracking any provider-required action that must be completed before enrollment can finish.

Important reminder

Your enrollment is not final until the provider accepts and confirms the application.

If a deposit or verification page opened in another tab, complete that step promptly. Closing the provider tab without finishing may leave your application pending.

Save any confirmation or application number and watch your email and text messages for provider updates.

Need help? Email support@thepowerchoice.com.

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Regards,

The Power Choice