Who do I call when the power is out?

Call your utility (TDSP), not your retail provider. For hazards like downed lines, call 911 and your TDSP.

A Transmission & Distribution Service Provider builds and maintains the poles and wires and restores power after outages.

How can I get outage alerts?

Most Texas TDSPs offer SMS and email alerts. Use the links above to enroll with Oncor, CenterPoint, AEP Texas, TNMP, or LP&L.

The best energy plan for your home

Texas Power Outages — Who to Contact

If your lights are out, contact your Transmission & Distribution Utility (TDSP) — not your Retail Electric Provider. TDSPs maintain the poles and wires and restore power after storms or equipment failures. Stay at least 35 feet from downed lines and call 911 for hazards.

Oncor (DFW & North TX)

Report & track outages for the Oncor service area.

CenterPoint Energy (Houston)

Report & track outages for the CenterPoint service area.

AEP Texas (South & West TX)

Report & track outages in the AEP Texas service area.

Texas-New Mexico Power (TNMP)

Report & track outages for TNMP communities along the Gulf Coast and North Texas.

Lubbock Power & Light (LP&L)

LP&L serves the City of Lubbock. Use the links below to view the live outage map and learn how to report an outage.

Safety & Quick Tips

Always report downed lines and keep a safe distance.
Have your ESI ID or service address ready when you call.
Sign up for your utility’s text/email alerts for faster updates.
Remember: The Power Choice is your broker — utilities restore power.

The best energy plan for your home home